Privacy Policy

1. Introduction

R3SET Running ("we", "us", or "our") operates the website r3set.run and related community platforms. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, register for events, or participate in our community activities.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access the site.

2. Information We Collect

We may collect the following types of information:

• —Account Information: Name, email address, password (encrypted), and profile details you provide during registration.
• —Profile Data: Running background, fitness goals, Instagram handle, WeChat ID, and other optional profile fields.
• —Session Participation: Records of training sessions you join, attendance history, and check-in data.
• —Event Registration: Information provided when registering for community events or races.
• —Contact Information: Messages sent through our contact form or email.
• —Usage Data: Pages visited, time spent on the site, browser type, device information, and IP address.
• —Cookies: Small data files stored on your device. See our Cookie Policy for details.

3. How We Use Your Information

We use the information we collect to:

• —Create and manage your member account
• —Process session registrations and track attendance
• —Send training schedules, session confirmations, and community updates
• —Respond to your inquiries and provide member support
• —Improve our website, training programs, and community features
• —Send administrative emails (account confirmation, password reset)
• —Analyse usage patterns to enhance user experience
• —Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• —Service Providers: Trusted third-party services that help us operate the platform (e.g., Supabase for database and authentication, email delivery services).
• —Community Display: Your display name and session participation may be visible to other community members within the platform.
• —Legal Requirements: When required by law or to protect the rights and safety of our community.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at hello@r3set.run. Some data may be retained for legal or operational purposes after account deletion.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Passwords are encrypted and never stored in plain text. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

• —Access the personal data we hold about you
• —Request correction of inaccurate data
• —Request deletion of your personal data
• —Object to or restrict processing of your data
• —Data portability (receive your data in a structured format)
• —Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at hello@r3set.run.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: